Cookie Policy - Phoenix Digital Solutions

Introduction

This Cookie Policy explains how Phoenix Digital Solutions Ltd ("we", "our", "us") uses cookies and similar technologies on our website phoenix-digital-solutions.co.uk. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are committed to transparency about our use of cookies and ensuring you have control over your privacy preferences. This policy explains what cookies are, how we use them, and how you can manage them.

Contact Information: If you have any questions about our cookie usage, please contact us using our Contact Form or the details provided at the end of this document.

1. What Are Cookies?

Definition

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

What Cookies Do

• Remember your preferences
• Improve website performance
• Provide personalized content
• Analyze website usage

Security & Privacy

• Cannot access personal files
• Cannot transmit viruses
• Cannot read other cookies
• Can be controlled by you

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They do not store any personally identifiable information.

🔐 Laravel Session Cookies

• User authentication
• CSRF protection
• Form validation
• Security tokens

⚙️ Functionality Cookies

• Language preferences
• Accessibility settings
• Shopping cart (if applicable)
• User interface settings

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

📊 Google Analytics

• Page view tracking
• User behavior analysis
• Traffic sources
• Performance metrics

📈 Website Analytics

• Popular pages
• User journey tracking
• Conversion tracking
• Error monitoring

Marketing & Advertising Cookies (Optional)

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

🎯 reCAPTCHA

• Spam prevention
• Form protection
• Bot detection
• Security verification

📧 Newsletter Tracking

• Email open tracking
• Click tracking
• Subscription management
• Campaign analytics

3. Cookie Duration

Session Cookies

These cookies are temporary and are automatically deleted when you close your browser.

• Laravel session cookies
• CSRF tokens
• Form validation tokens
• Shopping cart items

Persistent Cookies

These cookies remain on your device for a set period or until you delete them manually.

• Google Analytics (2 years)
• reCAPTCHA (6 months)
• Language preferences (1 year)
• Cookie consent (1 year)

4. Managing Your Cookie Preferences

Cookie Consent Management

You have full control over your cookie preferences. You can change your settings at any time using the button below or through your browser settings.

Contact Us

Browser Settings

Most browsers allow you to control cookies through their settings:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

Third-Party Opt-Out

You can opt out of third-party cookies:

• Google Analytics: Opt-out tool
• Google reCAPTCHA: Disabled via our consent
• Social media: Disabled by default
• Advertising: Not used on our site

5. Impact of Disabling Cookies

Essential Cookies (Cannot be disabled)

If you disable essential cookies, our website will not function properly:

• You will not be able to log in to your account
• Forms will not work correctly
• Security features will be compromised
• Website functionality will be severely limited

Optional Cookies (Can be disabled)

Disabling optional cookies may affect your experience:

• We won't be able to analyze website usage to improve our services
• reCAPTCHA protection may not work on forms
• Newsletter tracking will be disabled
• Some personalized features may not work

6. GDPR Compliance

UK GDPR Compliance

Our cookie usage complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

• Consent: We obtain explicit consent for non-essential cookies
• Transparency: Clear information about all cookies we use
• Control: Easy ways to manage and withdraw consent
• Minimization: Only necessary cookies are used
• Security: All cookies are secure and encrypted

Your Rights

Under UK GDPR, you have the following rights regarding cookies:

• Right to be informed about cookie usage
• Right to give or withdraw consent
• Right to access your cookie preferences
• Right to erasure of cookie data
• Right to lodge a complaint with the ICO

7. Updates to This Policy

Policy Changes

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage practices
• New technologies or services we implement
• Updates to UK GDPR or other regulations
• Improvements to our website functionality

Notification: We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

8. Contact Information

Phoenix Digital Solutions Ltd

Established: April 2014

Country: United Kingdom

Business Type: Limited Company

Specialization: Digital Inkjet Technology

Get in Touch

Contact Form

phoenix-digital-solutions.co.uk

United Kingdom

Questions About Cookies?

If you have any questions about our cookie usage, privacy practices, or need help managing your preferences, we're here to help!

Contact Us Today

🍪 Cookie Policy