Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the website phoenix-digital-solutions.co.uk and all services provided by Phoenix Digital Solutions Ltd ("we", "our", "us", or "Company"). By accessing our website or using our services, you agree to be bound by these Terms.

We are a UK-based company specializing in digital inkjet printing services, equipment, and consultancy, trading worldwide since April 2014. These Terms are governed by UK law and comply with relevant UK and international regulations.

Contact Information: If you have any questions about these Terms, please contact us using our Contact Form or the details provided at the end of this document.

1. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

Important: These Terms constitute a legally binding agreement between you and Phoenix Digital Solutions Ltd. Continued use of our services indicates your ongoing acceptance of these Terms.

2. Services and Products

Our Services

🖨️ Industrial Solutions

• Purpose-built printing presses
• High-speed inkjet systems
• Custom printing towers
• Web transport systems

🔧 Technical Support

• Waveform tuning & calibration
• System maintenance
• Filter matching services
• Worldwide coverage

Technology Partners

We work with leading inkjet technology suppliers including:

Fujifilm Kao Collins Fuji Dimatix

3. User Accounts and Registration

Account Requirements

• Provide accurate, complete, and current information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Prohibited Activities

• Creating false or misleading accounts
• Sharing account credentials with others
• Using accounts for unauthorized commercial purposes
• Attempting to gain unauthorized access to our systems

4. Intellectual Property Rights

©️ Our Rights

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design, are owned by Phoenix Digital Solutions Ltd or our licensors and are protected by UK and international copyright, trademark, and other intellectual property laws.

• Website content and design
• Company logos and branding
• Technical documentation
• Software and applications

Permitted Use

You may view and download content for personal, non-commercial use only. Any reproduction, distribution, or modification of our content requires our express written permission.

5. Payment and Pricing

Pricing Information

• All prices are quoted in British Pounds (GBP) unless otherwise stated
• Prices are subject to change without prior notice
• VAT may apply to UK-based transactions
• International shipping and customs duties may apply

Payment Terms

• Payment is due upon order confirmation
• We accept major credit cards and bank transfers
• Invoices will be provided for all transactions
• Late payments may incur additional charges

6. Service Availability and Support

Service Availability

While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or technical issues.

• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice
• We are not liable for service interruptions

Technical Support

We provide worldwide technical support for our inkjet systems and solutions:

• Remote technical assistance
• On-site support (where available)
• Emergency response services
• Training and consultation

7. Limitation of Liability

Liability Limitations

To the maximum extent permitted by UK law, Phoenix Digital Solutions Ltd shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party actions
• Force majeure events beyond our control

Maximum Liability

Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Phoenix Digital Solutions Ltd, its directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of our services or website
• Your violation of these Terms
• Your violation of any third-party rights
• Any unauthorized access to your account

9. Governing Law and Jurisdiction

UK Law Application

These Terms are governed by and construed in accordance with the laws of England and Wales.

Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

International Operations

While we operate worldwide, these Terms are governed by UK law regardless of your location.

10. Changes to Terms

Modification Rights

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

• Material changes will be notified via email or website notice
• Continued use constitutes acceptance of new terms
• Previous versions will be archived for reference

Your Responsibility

It is your responsibility to review these Terms periodically. The date of the latest update is shown at the top of this document.

11. Contact Information

Phoenix Digital Solutions Ltd

Established: April 2014

Country: United Kingdom

Business Type: Limited Company

Specialization: Digital Inkjet Technology

Get in Touch

Contact Form

phoenix-digital-solutions.co.uk

United Kingdom

Questions or Concerns?

If you have any questions about these Terms and Conditions, our services, or need clarification on any legal matters, we encourage you to contact us. Our team is here to help!

Contact Us Today